Routine medications are filled and sent out on a 28 day cycle. Deliveries of individual medications are typically received 4-6 business days before the start of the following month, in a detailed and highly organized fashion to streamline the check-in process.

Our direct and daily deliveries allow the nursing team to effectively receive medications, check them against the MAR, and distribute them to residents in a shorter period of time.

With the help of our software, we can anticipate when prescriptions are due and identify which medications are needed at any given time. This prevents nurses from chasing down orders, submitting emergency refills, and helps to provide a consistent regimen for both the nurse and the individual

Lake Hills Pharmacy takes the lead with your physicians to make sure that each individual has a sufficient amount of refills on their profile to avoid any lapses in therapy. The process of reaching out to doctors starts as early as 21 days before the current prescription actually runs out. Our proactive approach prevents potential delays caused by prescriber changes and appointment requests made by the prescriber. When there is a request for an appointment before refills are authorized, we relay that information to the nursing team so a visit can be made prior to the next fill.